DeviceHowTo
Chromebook⏱ 8 min

How to Fix Wi-Fi Connected but No Internet on Chromebook

Diagnose and fix the connected-but-no-internet state on any device.

Last verified: February 21, 2026

The connected-but-no-internet state on Chromebook can occur when Chrome OS successfully connects to the router but the router's WAN (internet) connection is failing, which appears identical to a device-level problem from the device's perspective. Chrome OS probes connectivity against Google's servers so confirmation and failure happens quickly, and the error state will often resolve on its own once the router re-establishes its upstream connection. Switching DNS to 8.8.8.8 manually in the Wi-Fi network settings is the most impactful single change you can make if the router is assigning a broken DNS lease.

Quick Steps

Follow in order for the fastest result.

  1. 1Restart your router. Unplug from power for 30 seconds, reconnect, and wait 2 minutes.
  2. 2Forget the Wi-Fi network, restart the device, and reconnect with the password.
  3. 3Change your DNS to Google Public DNS: set Primary DNS to 8.8.8.8 and Secondary to 8.8.4.4 in network settings.

Still Not Working?

Try these if the steps above didn't help.

Verify the Fix

Confirm everything is fully working before closing this guide.

Frequently Asked Questions

Why does my Chromebook say connected but no internet?
This means your device successfully connected to the router (local network is fine) but the router cannot reach the internet. The most common causes are: the ISP is down, the router needs a restart, or a DNS misconfiguration. Restart the router first — this resolves the issue in the majority of cases.
How do I fix the 'no internet, secured' message on Chromebook?
This indicates a DHCP or DNS failure. Forget the Wi-Fi network, restart your device, and reconnect. If it persists, manually set DNS to 8.8.8.8 and 8.8.4.4 in Wi-Fi settings.
Will changing DNS fix 'connected but no internet' on Chromebook?
Sometimes. If the problem is specifically DNS resolution (websites don't load but IP-based connections work), switching to Google DNS (8.8.8.8 / 8.8.4.4) or Cloudflare DNS (1.1.1.1) will fix it. If the issue is at the router or ISP level, DNS changes won't help — restart the router first.
Why does this only happen on my Chromebook and not other devices?
If other devices on the same network have internet but yours doesn't, the problem is device-specific: a corrupt IP lease, DNS cache issue, or VPN conflict. Running ipconfig /flushdns and renewing the IP address (or simply forgetting and rejoining the network) almost always resolves this.

Same task, different device

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