DeviceHowTo
Chromebook⏱ 6 min

How to Fix Wi-Fi Not Working on Chromebook

Restore internet access with fast, high-success diagnostic steps.

Last verified: February 21, 2026

Chromebook Wi-Fi troubleshooting benefits from the fact that Chrome OS is essentially stateless — if configuration changes cause persistent issues, a Powerwash returns the wireless settings completely to factory state. Before that extreme step, the standard sequence of toggling Wi-Fi, forgetting and rejoining the network, and checking for OS updates resolves the vast majority of cases. Chrome OS also exposes detailed Wi-Fi diagnostic information at chrome://network-internals if you need to investigate DHCP, DNS, or connection event logs.

Quick Steps

Follow in order for the fastest result.

  1. 1Toggle Wi-Fi off, wait 10 seconds, and turn it back on from Quick Settings.
  2. 2Restart your router and modem: unplug from power for 30 seconds, reconnect, and wait 2 minutes for it to fully restart.
  3. 3Forget the Wi-Fi network and reconnect from scratch: tap the network name, select Forget, then re-enter the password.

Still Not Working?

Try these if the steps above didn't help.

Verify the Fix

Confirm everything is fully working before closing this guide.

Frequently Asked Questions

Why does my Chromebook keep disconnecting from Wi-Fi?
Chromebook Wi-Fi drops are often caused by the device sleeping. Check Settings > Device > Power and set to Never sleep when charging.
How do I know if the Wi-Fi problem is my device or my router?
Test another device on the same network. If that device also has no internet, the problem is the router or ISP. If the other device works fine, the problem is your specific device. This single test narrows the diagnosis immediately.
Why does my Chromebook show connected to Wi-Fi but has no internet?
Connected but no internet means your device reached the router but the router can't reach the internet, or there's a DNS/IP conflict. Restart the router first. If that doesn't help, follow the Fix Wi-Fi Connected but No Internet guide for your device.
Why can my Chromebook see Wi-Fi networks but not connect to mine?
This typically indicates a password mismatch, a MAC address filter on the router blocking the device, or the router assigning all available DHCP leases. Try forgetting the network and reconnecting with the exact password. If you have a MAC filter enabled on the router, add your device's MAC address to the allowed list.

Same task, different device

Windows 11Windows 10macOSiPhone (iOS)iPad (iPadOS)Samsung GalaxyGoogle Pixel

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