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Chromebook⏱ 1 min

How to Find Device Model and OS Version on Chromebook

Quickly locate exact model number and system version for support requests.

Last verified: February 21, 2026

Chromebook model identification is available in Settings > About Chrome OS, which shows the ChromeOS version, platform version, and a link to View detailed build information. For the physical hardware model (needed for service, warranty, or checking hardware-specific compatibility), the model name is printed on the bottom of the device or under the battery on devices with removable covers. The serial number visible in About Chrome OS or on the device's physical label is what you'll need for Google's support portal, Chromebook compatibility checks, and warranty claim submissions.

Quick Steps

Follow in order for the fastest result.

  1. 1Click the system clock > Settings > About ChromeOS to see device model and OS version.
  2. 2Note the full model number and current OS version — you will need both for support tickets or driver searches.

Still Not Working?

Try these if the steps above didn't help.

Verify the Fix

Confirm everything is fully working before closing this guide.

Frequently Asked Questions

Does Chromebook have a built-in way to find device model and os version?
Yes. Chromebook includes a native option to find device model and os version without installing third-party software. Follow the Quick Steps above for the exact location in the settings menu.
How long does it take to find device model and os version on Chromebook?
Most users complete this in about 1 min. Complex cases that require troubleshooting or a restart may take a few extra minutes.
Is it safe to find device model and os version on Chromebook?
Yes — this is a standard Chromebook operation. Follow the steps exactly as written, particularly any warnings shown in red or amber banners at the top of this guide.
What should I do if find device model and os version doesn't work on Chromebook?
Follow the Still Not Working section above for targeted fallback steps. As a final resort, install any pending OS updates and restart the device before trying again — most software issues resolve after an update.

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